Privacy Policy
Effective Date: October 15, 2026
Howard Holdings & Investments LLC ("Howard Holdings," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a property inquiry, request a cash offer, or communicate with our company.
1. Information We Collect
When you contact us or request a cash offer, we may collect:
Full name
Telephone number
Email address
Property address
Property ownership and condition information
Reason for selling
Desired selling price or price range
Expected selling timeline
Information you voluntarily provide about your property or circumstances
Records of communications with our company
Our website and advertising platforms may also collect technical information, including browser type, device information, IP address, referring pages, and website interactions through cookies and similar technologies.
2. How We Use Your Information
We use collected information to:
Respond to inquiries and requests for cash offers
Evaluate properties for potential purchase
Contact homeowners about their properties
Discuss possible purchase terms and transaction options
Schedule appointments or property evaluations
Maintain customer and prospect records
Improve our website, services, and advertising
Operate our business and comply with applicable legal obligations
Submitting an inquiry does not obligate you to sell your property or obligate Howard Holdings to make an offer.
3. Facebook, Instagram, and Online Lead Forms
When you submit information through Facebook, Instagram, Google Forms, or our website, we may receive and process that information to respond to your inquiry.
Information submitted through these platforms may also be processed according to the privacy policies of the respective platform providers.
4. Customer Relationship Management and Service Providers
We may use third-party service providers, including website hosting, online forms, customer relationship management systems, communications platforms, and advertising services, to help operate our business.
These providers may process information on our behalf for purposes such as storing inquiries, managing leads, delivering communications, and supporting customer service.
We do not sell homeowner contact information to third-party data brokers.
We may disclose information when reasonably necessary to facilitate a potential transaction, when authorized by you, or when required by applicable law.
5. SMS / Text Messaging Program
Howard Holdings & Investments LLC offers an optional text messaging program. We may send two types of text messages:
Marketing texts about our cash home-buying services and property purchase offers.
Informational texts about your property inquiry, requested offers, appointments and transactions.
How we collect consent: You can choose to receive text messages by checking the optional SMS consent boxes on our website forms. Each type of message has its own checkbox, and both are unchecked by default. You can submit our forms without agreeing to receive text messages. When you give consent, we record the date, time, phone number and type of messages you agreed to receive.
How we use and share your information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except with service providers supporting the delivery and operation of our messaging program.
How to opt out: You can withdraw your consent at any time by replying STOP to any text message. After you reply STOP, you’ll receive one final message confirming that you’ve been unsubscribed. For help, reply HELP or contact us at 205-528-5000 or [email protected].
Message frequency varies. Message and data rates may apply.
6. Cookies and Advertising Technologies
Our website may use cookies, analytics tools, and advertising technologies, including Meta Pixel and similar services, to understand website activity, measure advertising performance, and improve our marketing.
You may be able to manage cookies through your browser settings and available website privacy controls.
7. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, manage potential transactions, maintain appropriate business records, resolve disputes, and comply with legal obligations.
When information is no longer needed, we take reasonable steps to delete or otherwise securely dispose of it, subject to applicable retention requirements.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business recordkeeping requirements.
You may also ask us to stop contacting you for marketing purposes.
10. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of independently operated third-party websites.
11. Children's Privacy
Our website and property-buying services are intended for adults. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal obligations.
Updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Howard Holdings & Investments LLC
Birmingham, Alabama
Email: [email protected]
Website: https://howardholdingsco.com